Privacy Policy

Effective Date: 9/18/2025

At Outlive Concierge Medicine (OCM), your privacy is extremely important to us. This Privacy Policy describes how we collect, use, protect, and disclose personal information through our website and services. By using our website and services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identifiable Information (PII): Name, address, email, phone number, date of birth, and other identifying information.
  
  
• Health Information: Medical history, health metrics, insurance information, medications, labs, diagnostic results, and communication with your provider.
  
  
• Payment Information: Billing address, payment method, and transaction details.
  
  
• Usage Information: Browser data, device type, IP address, and how you interact with our website.
  
  

2. How We Use Your Information

We use your information to:

• Provide medical care and health coaching.
  
  
• Communicate with you (appointment reminders, follow-ups, messages, etc.).
  
  
• Process payments and manage billing.
  
  
• Improve our services and website functionality.
  
  
• Meet legal and regulatory obligations.
  
  

We do not sell your personal or health information.

3. How We Protect Your Information

We implement reasonable administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of your data. This includes:

• HIPAA-compliant software platforms.
  
  
• Encrypted communications.
  
  
• Secure user authentication.
  
  
• Staff training on data privacy practices.
  
  

Despite these efforts, no system can guarantee complete security. By using our services, you acknowledge this risk.

4. SMS and Electronic Communication

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. 

By providing your phone number and opting in, you may receive communications via text or email regarding:

• Appointment reminders
  
  
• Health updates and check-ins
  
  
• Billing or administrative messages
  
  

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying “STOP.”

5. Sharing Your Information

We may share your information with:

• Healthcare providers involved in your care.
  
  
• Vendors and service providers (e.g., labs, pharmacies, billing services) under business associate agreements.
  
  
• Authorities when required by law (e.g., public health, court orders).
  
  

We do not share or sell your information with third parties for marketing purposes.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

7. Your Rights

You have the right to:

• Access and request copies of your health data.
  
  
• Request corrections to your information.
  
  
• Request restrictions on certain uses or disclosures.
  
  
• Withdraw your consent to communications at any time.
  
  

Requests can be submitted by contacting us at:

📧 drsheep@outliveconciergemedicine.com

📞 725-241-0775

8. Children’s Privacy

OCM does not knowingly collect information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with information, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the effective date at the top. Continued use of our site and services constitutes acceptance of any updates.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out to:

Outlive Concierge Medicine

12242 Nasino Ave, Las Vegas, NV 89138

📧 drsheep@outliveconciergemedicine.com

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